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Scott AFB Military & Family Readiness Center

EFMP FS - Family Support

EFMP-FS (Family Support) 

618-256-1467 & 618-256-2245

Your EFMP Family Support Specialists and the EFMP Family Support Navigator are here for you and can assist with the following:

  •  Information Regarding On/Off Base Resources
  • IEP/504 In person meeting attendance
  Request Navigator Support
  • Home Visits for Service Plans to assist in aligning services
  • Respite Care or Specialized Childcare
  • Transitioning During a PCS
  • Deployment Planning
  • Educational Inquiries (Partners with School Liaison Officer)
  • Support Groups
  • Informational Workshops
  • Recreational Events
  • Useful Literature (Lending Library and More)
  • Education/Special Education

Contact your EFMP Family Support Coordinator or Navigator  and/or your School Liaison Officer for assistance with obtaining information on special education and the schools in our area. The EFMP Family Support Coordinator/Navigator can be reached at 618-256-8668 and the School Liaison Officer can be reached at 618-256-9595.


We are excited to offer workshops and events tailored to the interests of families with exceptional needs. Please take a moment to look at our calendar to see what you would like to sign up for!

Family Needs Assessment

EFMP Family Support can meet with you any time to complete a family needs assessment.  The assessment is person-centered, family-focused, and strength-based to support the entire family with services and resources that best meet their needs.  For resource and referral or to complete a family needs assessment with service plan email or call us at 618-256-4746 or

Family Needs Assessment

Per 10 USC Statute 1781, Section 563, Q-coded Airmen must complete or update a Family Needs Assessment/Service Plan with the local EFMP Family Support (FS) Coordinator NLT 60 days prior to a permanent change of station CONUS or OCONUS. An outlook calendar invitation is being sent to you to schedule this mandatory appointment.

We encourage but do not require your spouse and/or family member/s to attend. This is especially important if those family members manage appointments and support services for themselves or the EFMP family member.

Installation Diversity Equity Inclusion & Accessibility (DEIA)

The EFMP Family Support office is available to assist in providing training and support to organizations and units in diversity, equity, inclusion, and accessibility to best support our EFMP and all military connected families.  Please call us at 618-256-4746 or email us at

Commonly Used Resources

Tricare Find a Provider (Doctor/Specialist)  

Tricare Extended Care Health Option

The Extended Care Health Option (ECHO) provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies.

Military OneSource

EFMP & Me Military OneSource

Illinois Waiver Services  

Illinois Waiver Services - Prioritization for the Needs of Services (PUNS)

PUNS is a database that registers individuals who want or need Developmental Disability Waiver services funded by the IL Department of Human Services.  Contact your area service coordination agency. PUNS enrollment will help communicate a possible need for services once your child turns 22.  It is recommended to enroll at any age as the state uses this data to track future needs.

Scott AFB/St. Clair Co is Prairieland Care Coordination 618-288-1897

 Air Force Aid Special Needs Grant

The Air Force Aid Special Needs Grants assists eligible Airmen/Guardians who are faced with increased financial requirements due to costs associated with having dependents with special needs. Eligibility:  Active duty, Active Guard Reserve (AGR), Guard/Reserve on an Initial or Continuation Full-time order, and Traditional Guard/Reserve on a long-term order who have dependents enrolled in the Air Force's Exceptional Family Member Program (EFMP).

Grant Amount:  Up to $3000 per special needs family member over a five-year period.

Click here to apply through the Air Force Aid Society (AFAS) link on our website. For more information, please contact the Scott AFB EFMP Family Support office at 618-256-4746.

Air Force EFMP Respite Care

The EFMP Family Support office will process and submit family certification in the EFMP Respite Care program.  Please email or call us for more information.  

 EFMP Respite Care Memo

Dated 04 Oct 2023

The FY21 National Defense Authorization Act, Sec 582 (Public Law 116-283), directed the standardization of the Exceptional Family Member Program (EFMP) across all Military Departments which includes the provision of EFMP respite care.  This standardization will result in changes and a decrease in benefits offered through the Department of the Air Force Respite Care program, beginning March 1, 2025.

 EFMP Respite Care Frequently Asked Questions 

Scott AFB EFMP Respite Care Brochure

EFMP IEP Trifold Scott Legal Office

EFMP Guardianship Trifold Scott Legal Office

EFMP Navigator


The navigator serves as a crucial lifeline for individuals and families, helping them navigate the multitude of systems and resources available. The primary goal of a navigator is to provide people with much-needed support enabling them to discover vital information, connect with people, and obtain resources and services that will greatly benefit the family.


The navigator is equipped to offer comprehensive support tailored to your family’s needs. Here are some of the ways the Navigator can assist you:

Provide Resource Information:

It is a valuable source of information specific to your family’s needs. They can share resources and information to help you manage your situation effectively.


The Navigator can provide referrals to supporting programs within the installation and within the community, ensuring you are connected with the most appropriate services.

Peer and Family Connection:

Through support groups and direct connections, the Navigator can help you connect with others who are in a similar situation, providing a network of support and understanding.

Advocacy and Navigation:

The Navigator can help with advocacy and navigation of Individualized Education Programs (IEPs) and school processes, as well as Individual Service Plans (ISPs), guiding you through the complex processes and advocating for your needs. The Navigator can attend meetings with you to support you in advocating for your family members’ needs.

Identifying Service Options:

The Navigator can help identify the best service options for your situation, from care facilities to home-based services to community-based programs and not-for-profit.

Expanding Your Support Circle:

The Navigator can help you find options to extend your circles of support, making sure you have a robust network to lean on.

Understanding the System:

The Navigator is adept at navigating Special Education in public schools, Department of Human Services (DHS), Medicaid waivers, and funding options, helping you understand and make the most of these systems.

Access to Provider Lists:

The Navigator can provide access to comprehensive provider lists and referral supports, ensuring you connect with the right professionals.

Assistance with Program Applications:

From determining which programs to apply to and how to do so (considering wait lists, timelines, and eligibility), the Navigator can provide invaluable guidance.

Unlock the potential of your EFMP benefits.

We encourage families to take advantage of the support offered by EFMP FAMILY Support. They can be a lifeline in a complex system, providing guidance, support, and resources to help you navigate your situation effectively. The Navigator can make the journey less daunting and more manageable, whether it’s the SCOTT AFB EFMO or any other program.

Request Navigator Support

This site is a public service by the Scott AFB, Military & Family Readiness Center. The presence of commercial and external hyperlinks doesn't constitute endorsement by the M&FRC, Scott AFB, AMC, the USAF, or the Department of Defense (DoD), of the external web site, or the information, products or services contained therein. Eligibility Statement: DoD Personnel & families - including military members, all Service & Guard, Reserve, military retirees, DoD civilians, NAF personnel & immediate family members. Other uniformed services include US Coast Guard, National Oceanic & Atmospheric Administration, uniformed State Department personnel, Public Health Service personnel & members of units assigned or attached to a US installation.

Contact Us

Phone: (618) 256-8668 DSN 576-8668


Address: 404 W. Martin Street (Bldg. 1650)

                  Scott AFB, IL 62225

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